Privacy Policy
Clare Norrish Interior Design
This Privacy Policy explains how Clare Norrish Interior Design (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit or interact with this website at www.clarenorrishinteriordesign.com (“Website”). We are committed to protecting your privacy and complying with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller:
Clare Norrish Interior Design
Registered/Business Address: 29 Birdwood Road, Maidenhead, England, SL6 5AP
Email: info@clarenorrishinteriordesign.com
Telephone: 01628 486100
We are the “data controller” for the purposes of data protection law. This means we determine how and why personal data is processed.
2. Personal Data We Collect
We may collect and process the following categories of personal data when you use our Website:
a. Identity and Contact Data
- Name
- Email address
- Telephone number
- Postal address (if provided)
This is typically collected when you:
- Submit an enquiry form
- Sign up for updates or newsletters
- Contact us by email or phone
b. Technical and Usage Data
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Website
- Navigation and interaction information
This information is collected automatically via cookies and analytics tools.
c. Marketing and Preferences Data
- Newsletter preferences
- Consent preferences
3. How We Use Your Personal Data
We use personal data for the following purposes and lawful bases:
a. To Respond to Enquiries (Contract / Legitimate Interest)
When you contact us or submit an enquiry form, we process your information to respond and fulfil your request.
b. Website Analytics and Improvement (Legitimate Interest)
We analyse technical and usage data to understand how the Website is used and to improve its performance and user experience. This includes reviewing page visits, navigation patterns and content interaction.
c. Marketing and Newsletters (Consent)
Where you have opted in, we may use your contact details to send marketing communications. You can withdraw consent at any time.
d. Legal Compliance (Legal Obligation)
We may process data to comply with legal obligations, such as tax and regulatory requirements.
Tell us if you do not want your data used for these purposes, and we will respect your preferences.
4. Cookies and Tracking Technologies
5. Sharing Your Information
We do not sell personal data to third parties.
We may share personal data with:
- Service providers and hosting partners necessary to operate the Website
- Analytics and performance tools (e.g., Google Analytics)
- Professional advisers (e.g., legal, accounting)
- Law enforcement or regulatory authorities if required by law
We require appropriate contractual safeguards with any third-party processor.
6. International Transfers
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
For example:
- Contact form submissions: retained until enquiry is resolved or six years after last contact
- Newsletter preferences: retained until you unsubscribe
Retention periods will be reviewed periodically.
8. Your Rights
Under data protection law you have rights including:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Restriction: Limit how your data is used
- Object to processing: Object to certain uses, including direct marketing
- Data portability: Request your data in a structured format
To exercise any of these rights, contact us at the details above.
You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
9. Security
We use appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. These measures include secure servers, encryption and regular security reviews.
However, no internet transmission is 100% secure. We cannot guarantee absolute protection against all threats.
10. Children’s Data
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
We will indicate the Last Updated date at the top. Continued use of the Website after updates constitutes acceptance of the changes.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact:
Clare Norrish Interior Design
Email: info@clarenorrishinteriordesign.com
Address: 29 Birdwood Road, Maidenhead, England, SL6 5AP